Shipping
- Free tracked shipping on every order.
- Orders are processed within 1 to 3 business days.
- Delivery usually takes 7 to 14 business days after dispatch.
- You'll receive a tracking number by email once your order ships.
Returns
- You have 14 days from delivery to cancel your order for any reason, under EU consumer law.
- To start a return, contact us with your order number before sending anything back.
- Items must be unused, in their original packaging, with the cover unwashed.
- Refunds are issued to your original payment method within 14 days of us receiving the return.
Damaged or faulty?
If your pillow arrives damaged or faulty, send us a photo within 30 days and we'll replace it or refund you. You won't need to send it back.